The Lagos State Consumer Protection Agency (LASCOPA) says it has secured ₦26,243,758.75 in refunds and credit adjustments for Ikeja Electric customers this year.
The agency received 556 complaints against the distribution company between January and September 2026, resolved 528 of them and has 28 still pending, according to an update reported by Nairametrics on 30 October and The Whistler on 29 October.
The complaints covered estimated billing, excessive charges, overbilling and electricity supply problems. LASCOPA's general manager and chief executive is Afolabi Solebo, and Yusuf Musiliu heads its complaints and mediation department.
The agency holds a stakeholders' meeting with Ikeja Electric on the last Thursday of every month, and customers can reach it on its toll-free line, 080 0005 2726, on weekdays.
Nairametrics reported that LASCOPA has handled more than 12,000 consumer cases across sectors over five years. Ikeja Electric's response had not been reported.
