MTN Ghana yesterday rewarded all customers 2GB data as compensation for data speed a few days ago.
While the news was greeted with great joy by many, others think it was just a ploy to buy their continued patronage with some raising damning allegations against the service provider – notable among them was one by a facebook user by name, Martin.
Martin, is a subscriber of MTN Ghana has exposed the giant telecommunications company of capping the speed of their network after they compensated its customers with data over the 3 days network disruption.
According to him, MTN after giving subscribers 2 GB data have capped the network speed to 25kbps to prevent people from using the data they dashed them.
Through an open letter to MTN Ghana, he advised Ghanaians not to be ignorant about the strategy employed by MTN.
“Dear MTN Ghana,
I am highly disappointed in your effort to restore our lost bundles as a result of the recent fiber cut for 3 days. You sent a message across that you have refunded us with 2GB valid for 2 days. We all agree that the fiber cut was not a deliberate effort however I just realized you have capped the speed to 25kbps .
We the people of Ghana are not ignorant about your strategy.
You are a disgrace and a cheat for stealing our bundle and refunding us 2GB with a capped speed of 25kbps .
As soon as I topped up my speed rose to 370kbps.
I urge the National communications Authority (NCA) to put you to order on this senseless action.
National Communications Authority”