Dealers in Nigeria have returned several unsold Galaxy Note 7 phones and had their money refunded. However, the buyers of the sold phones have refused to return them to the dealers for onward return to Samsung.
Although the Galaxy Note 7 phones had not been officially released in Nigeria before the recall, some dealers and customers had already purchased the phone from other countries.
The News Agency of Nigeria reports that Samsung Electronics West Africa had made provision for dealers to safely package and return the phones to the company due to fault it admitted.
Vincent Anago, a dealer in phones and accessories at Banex plaza, said “dealers across the country have been asked to return the Galaxy Note 7 phones which they have in stock.
“We have returned the ones we have and have been refunded but we still haven’t had many of our customers return the ones we sold them.”
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