There are certain suspicious things your bank will never ask you to do. These are some of the things you need to know to protect you from fraudsters.
Fraudsters purporting to be from your bank can be convincing, but there are some things your bank will never ask you. Your bank will never ask for more than three digits from your PIN to confirm your identity, for example.
New ways to bank – by telephone, the Internet and now your mobile – have saved us a lot of time but have also opened up opportunities for fraudsters.
Their tricks normally involve pretending to be your bank’s representatives, whether on the phone or via email. After convincing you that they are genuine, they ask you to carry out various plausible-sounding actions that will result in your account being raided.
This trend is becoming more popular in the country and the Central Bank of Nigeria is coming up with initiatives to combat electronic frauds in the banking system.
According to www.moneyfacts.co.uk, the United Kingdom’s biggest banks have decided to publish a list of the things they will never ask their customers to do after a YouGov poll found that millions of accountholders unwittingly leave themselves open to fraud.
Based on the answers to the poll, which assessed customers’ responses to some of the common tactics used by fraudsters over the phone, via email or via text, the British Bankers’ Association has calculated how many people it believes could fall foul of the most prevalent frauds.
Worryingly, around eight million people are thought to be vulnerable to “vishing” or voice phishing, while four million may transfer money into another supposed “safe” account if instructed, three million could be willing to carry out “test transactions” online, and 1.7 million would pass their bank card over to a courier on their doorstep if they carried some form of ID card.
To counter this and make customers more aware of the threat, the BBA has launched a fraud awareness campaign to help people spot the difference between legitimate contacts from their banks and a call from a fraudster.
A leaflet and a new website, Know Fraud, No Fraud, have advice on how to avoid becoming a victim, and what to do if you get caught out.
The leaflet also sets out eight things your bank will NEVER ask you to do.
If a similar poll is conducted in Nigeria, the result may be more overwhelming. In fact, the CBN reports have shown that many bank customers are vulnerable to fraud.
Nigerian banks under the aegis of the Nigeria Electronic Fraud Forum are also evolving initiatives similar to those of the BBA. However, there is a need for every bank customer to be vigilant.
Here are eight things that fraudsters may ask you to do, but which your bank neverwill:
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